Q1: What types of pigments and dyes are sold on the platform?
A: The platform covers a full range of pigments and dyes, including organic pigments, inorganic pigments, disperse dyes, reactive dyes, acid dyes, and direct dyes. It also provides supporting products such as auxiliaries and diluents, covering application needs in various industries such as textiles, printing, coatings, and plastics.
Q2: Are the product colors and color numbers customizable?
A: Standard color numbers are available in stock. We support personalized color matching based on customer samples, Pantone color numbers, or industry-specific custom color numbers. For customized products, please confirm the minimum order quantity, delivery time, and customization plan with platform customer service.
Q3: How can I confirm the product quality standards?
A: All products comply with national chemical industry standards (such as HG/T 2457-1993). Product details pages will display factory inspection reports and third-party testing certificates. You can also request to view specific batch quality testing data from customer service.
Are samples available?
Q4: The platform supports providing small-sized samples free of charge (excluding some special customized products). Sample shipping costs are borne by the buyer. After placing a bulk order, you can apply for a deduction of the corresponding amount based on the shipping receipt.
What is the minimum order quantity for the products?
A: Regular in-stock products support small batch orders (1kg/5kg/20kg, depending on the product category). For customized products and bulk chemical dyes, please confirm the minimum order quantity with customer service. Quantity discounts are available for large orders.